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Returns

Exchange & Returns Policy

If you are not completely happy with your purchase we are here to help.

Exchange
If you would like to exchange your item(s) please return the item to us within 14 days with proof of purchase and your new order. If your item is out of stock or has sold out we will email you.

Please ensure to return all items in the original packaging, otherwise we cannot accept them. All returns should be posted back to Tribe Urban Luxe Wear, The Coach House, 2 The Mount, Hale Barns, Cheshire WA15 8TA . We suggest using a recorded delivery system. Being a small business we are unfortunately unable to offer a free returns service unless the item(s) are faulty.

Please note we are unable to offer an exchange or return for item(s)which have shown to be worn or there are any signs of wear or damage.

Unfortunately all bespoke items are non-cancellable, non exchangeable and non-refundable: item(s) that are made to your specific requirements, are personalised.

Returns
If you would like a refund please return the item(s) to us within 14 days with proof of purchase.

Please ensure to return item(s) in the original packaging with proof of purchase, otherwise they will not be accepted.

All returns should be posted back to FAO Tribe Urban Luxe Wear, The Coach House, 2 The Mount, Hale Barns, Cheshire WA15 8TA
We recommend using recorded delivery. We do not offer a free returns service unless the item(s) are faulty.

If your return is approved we will refund to your original payment method, within 5 working days. Please note it may take longer then this to appear on your statement, depending on the card issuer.

Please note we are unable to offer a refund for item(s) which have shown to be worn or there are any signs of wear or damage.

Unfortunately all bespoke items are non-cancellable, non exchangeable and non-refundable: item(s) that are made to your specific requirements, are personalised.

If you have any additional questions or problems, please do not hesitate to email us at info@shopattribe.co.uk

This does not affect your statutory rights.